Institutional Document Service (IDOC) FAQ
Questions:
► Documentation Requirements
How do I learn what documents I need to send to the College Board?
What do we do if our 2012 tax returns will not be available by the priority IDOC deadline?
Are there any consequences of returning the required information after the priority deadline?
My student is away at boarding school and cannot sign a requested document. May I sign the document for the student?
Can we send a partial mailing of the required IDOC materials now and return the rest of the information at a later date?
► Sending Documentation to College Board
I am concerned about sending my information to the College Board rather than Notre Dame. How do I know my information will be kept confidential?
How do I get my IDOC Cover Sheet?
I lost my IDOC ID. How do I find out what it is?
Where should I send my IDOC information?
How do I verify that the College Board received my IDOC packet and forwarded it to Notre Dame?
I submitted my IDOC packet. When will I receive my financial aid award?
Answers:
► Documentation Requirements
How do I learn what documents I need to send to the College Board?
Go to the IDOC Sign-In Page at https://idoc.collegeboard.com and click on the IDOC button. Enter any two of the following identifiers: IDOC ID, Social Security Number, or Date of Birth; then click the Sign-In button. Click on the IDOC Requirements link and scroll down to review “What Documents Are Required."
What do we do if our 2012 tax returns will not be available by the IDOC deadline?
Submit your complete IDOC packet once your 2012 tax returns are available (please do not submit 2011 tax returns to IDOC or to the Office of Financial Aid). Please note that you may receive periodic reminders from the College Board until the requested documents have been submitted.
Are there any consequences for returning the required information after the priority deadline?
Documents submitted after the priority deadline will not negatively impact the amount of aid you will receive, but we will not be able to complete a financial aid decision until we receive all requested documents.
My student is away at boarding school and cannot sign a requested document. May I sign the document for the student?
Please return the document unsigned as you cannot sign the form on your student’s behalf. We will contact the student, if necessary, to request that the document be signed.
Can we send a partial mailing of the required IDOC materials now and return the rest of the information at a later date?
It is important that you return the requested information to IDOC as a complete package and not in separate mailings. If information from the noncustodial parent is required, that information may be submitted separately with a duplicate IDOC Cover Sheet.
► Sending Documentation to College Board
I am concerned about sending my information to the College Board rather than Notre Dame. How do I know my information will be kept confidential?
The confidentiality of your information is very important to our office and to the College Board. The College Board has implemented systems that include multiple firewalls with unique security zones, data encryption, intrusion detection systems, data and system backups, and data integrity checks. Your information will be stored in a secure environment. The paper copies of your documents will be destroyed at the end of the processing year.
How do I get my IDOC Cover Sheet?
Go to the IDOC Sign-In Page at https://idoc.collegeboard.com and click on the IDOC button. Enter any two of the following identifiers: IDOC ID, Social Security Number, or Date of Birth; then click the Sign-In button. On the next page, click on IDOC Cover Sheet and then print IDOC Cover Sheet. Your Cover Sheet must be printed on white paper and must be on one page.
I lost my IDOC ID. How do I find out what it is?
If you do not have your IDOC Cover Sheet or IDOC Requirements email, go to the IDOC Sign-In Page at https://idoc.collegeboard.com and click on the Sign-In button. Enter your Social Security Number and your Date of Birth; then click the Sign-In button. On the next page, click on IDOC Requirements and you will see your IDOC ID.
Where should I send my IDOC information?
Send your Cover Sheet along with your IDOC Requirements to the address listed on the Cover Sheet:
College Board IDOC
P.O. Box 4017
Mt. Vernon, IL 62864
How do I verify that the College Board received my IDOC packet and forwarded it to Notre Dame?
Go to the IDOC Sign-In Page at https://idoc.collegeboard.com and click on the IDOC button. Enter any two of the following identifiers: IDOC ID, Social Security Number, or Date of Birth; then click the Sign-In button. The IDOC Status page will display the date they notified you of your IDOC requirements, the date they received your IDOC Requirements, and the date they made the information available to Notre Dame.
I submitted my IDOC packet. When will I receive my Financial Aid Notification?
The Office of Financial Aid begins mailing Financial Aid Notifications in late March to admitted freshmen who meet the February 15 financial aid priority deadline for filing the FAFSA and PROFILE and who submit their IDOC packet to College Board by March 1.
The Office of Financial Aid begins mailing Financial Aid Notifications in early June to admitted transfer/readmitted students (for enrollment in the fall) who meet the March 31 priority deadline for filing the FAFSA and PROFILE and who submit their IDOC packet to College Board by April 30.
The Office of Financial Aid begins mailing Financial Aid Notifications in mid-December to admitted transfer/readmitted students (for enrollment in the spring) who meet the November 15 priority deadline for filing the FAFSA and PROFILE and who submit their IDOC packet to College Board by November 30.
The Office of Financial Aid begins mailing Financial Aid Notifications in early May to returning students who meet the April 25 priority deadline for filing the FAFSA and PROFILE and who submit their IDOC packet to College Board by April 30. Returning students may view the status of their financial aid application and their financial assistance through insideND.
